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Netflix one of the most popular online streaming company provides TV shows and movies for you to stream on your devices. Well, Netflix has released a dedicated Windows 10 app to get the same experience as of web browsers. Include some additional features, such as choosing the quality, give the option to download the movie so you can watch it in good quality even when there no suitable network. Overall it’s good, but some of the users report Windows 10 Netflix app does not work anymore (Netflix app stuck on the loading screen, then closes it itself) For some others Netflix App suddenly crashes or encounter a black screen every time while trying to play a video.
An error code just happens, stating “Whoops, something went wrong. . .with any error code”.
If you are also struggling for similar problems, Netflix app not loading or crashes, Here apply solutions below.
All apps and driver automatically update while installing the latest Windows update. But you can manually Check for Netflix app update, following steps below.
Reset the Netflix app to its default setup is probably a good solution to fix the different error with Windows 10 netflix app. Note: You may have to sign-in again after the reset.
If still the problem not solved, try to reinstall the Netflix app following the steps below.
If the above solutions didn’t fix the problem, then there is something wrong with your computer settings that causing Netflix app to crash or stop working. Let’s check with Switching to Google DNS address.
Updating the graphics driver is probably a good solution to fix Netflix app crashes or stuck on black screen.
Now there are two options. Either you can search online for the latest driver available for your hardware from the manufacturer’s website such as NVIDIA etc. (and install manually) or you can let Windows install the latest version itself (search for updates automatically).
We will take a look at installing manually.
Also, some users suggest updating Silverlight to the latest version help them to fix Netflix error code U7363-1261-8004B82E. Normally, Microsoft Silverlight should automatically get updated to the latest version via WU (Windows Update). However, since the update is not considered important, Windows might prioritize other updates first. Manually download & install the latest Microsoft Silverlight version from (here). Restart windows and check this helps.
Did these solutions help to fix NETFLIX App Not Working on Windows 10? Let us know on comments below, Also read
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