Things to Keep In Mind While Choosing an Ecommerce Store Builder

As ecommerce continues to grow, more and more businesses are looking for an easy and efficient way to build their online store. One of the best ways to do this is by using an ecommerce store builder. These platforms provide businesses with everything they need to build a professional and functional ecommerce website without the need for coding or technical expertise.

However, with so many ecommerce store builders available, it can be difficult to choose the right one for your business. In this article, we’ll explore some important things to keep in mind while choosing an ecommerce store builder.

Ease of Use

1. Ease of Use

One of the most important factors to consider when choosing an ecommerce store builder is the ease of use. The platform should be intuitive and easy to navigate, with clear instructions and easy-to-use tools. Look for a builder that offers drag-and-drop functionality, which allows you to easily add and arrange elements on your website without needing any coding knowledge.

The interface should be user-friendly, and the builder should offer a comprehensive tutorial or a series of onboarding steps to guide you through the setup process. A simple setup process with a user-friendly interface can save you a lot of time and effort, as well as make your ecommerce website creation process enjoyable.

2. Features and Functionality

Another important factor to consider when choosing an ecommerce store builder is the features and functionality it offers. Look for a builder that provides everything you need to run your ecommerce store, including inventory management, payment processing, shipping options, and tax calculations. You should also consider any specific features you may need, such as abandoned cart recovery, customer reviews, or multi-language support.

Make a list of features that are important for your business and prioritize them based on their level of importance. Choose an ecommerce store builder that offers the features you need, and if there are additional features you may require in the future, make sure the platform supports them. If you are uncertain about your needs, choose a builder that offers a broad range of features so you can grow your store in the future.

3. Customization Options

While many ecommerce store builders offer templates that you can use to build your website, it’s important to look for a builder that provides customization options as well. This allows you to create a website that is unique to your brand and stands out from the competition. Look for a builder that offers a wide range of customization options, such as the ability to change fonts, colors, and layouts, and to add custom code if needed.

Your ecommerce website should reflect your brand identity and provide a consistent user experience across all touchpoints. Look for a builder that offers customization options that allow you to differentiate your website from your competitors. Also, consider the website’s design flexibility. A website that provides complete control over the design aspects of the website allows you to create a website that aligns with your branding.

Customer Support

4. Customer Support

Another important factor to consider is the level of customer support provided by the ecommerce store builder. Look for a builder that offers a range of support options, including email, phone, and live chat support. You should also consider the availability of support, as some builders may only offer support during certain hours or days.

Good customer support is essential for any ecommerce store, and you should choose an ecommerce store builder that provides responsive and reliable customer support. Check the reviews of the ecommerce store builder to ensure that they offer good customer support, or test their customer support response time yourself. This will help you ensure that you can get the help you need when you need it.

5. Scalability

As your ecommerce business grows, your website will need to be able to handle more traffic and transactions. It’s important to choose an ecommerce store builder that is scalable and can grow with your business. Look for a builder that offers options for upgrading to higher levels of service, as well as the ability to integrate with third-party tools and services that can help you scale your business, such as email marketing and social media management tools.

Also, consider the platform’s pricing structure, as some ecommerce store builders may charge based on the number of transactions or the amount of traffic your website receives. Ensure that the platform’s pricing is affordable and aligns with your business needs and budget.

Mobile Responsiveness

6. Mobile Responsiveness

With more and more people using their mobile devices to shop online, it’s important to choose an ecommerce store builder that is mobile responsive. Look for a builder that provides responsive website templates or allows you to create mobile-specific designs to ensure that your website is easy to navigate on mobile devices.

The builder should also provide options for optimizing images and videos for mobile devices, as well as mobile-friendly checkout processes. A mobile-responsive website is essential for a successful ecommerce business and can help you reach more customers and drive more sales.

7. Security

Security is a crucial factor to consider when choosing an ecommerce store builder. Your customers will be entering sensitive information, such as their credit card details and personal information, so it’s important to choose a builder that provides a secure platform.

Look for an ecommerce store builder that offers SSL certificates and other security measures, such as fraud detection and prevention tools. Also, ensure that the platform is PCI compliant, which means that it adheres to the security standards set by the Payment Card Industry. This will give your customers peace of mind and protect your business from potential fraud and security breaches.


Choosing the right ecommerce store builder is essential for the success of your online store. By considering factors such as ease of use, features and functionality, customization options, customer support, scalability, mobile responsiveness, and security, you can choose a builder that meets your business needs and helps you grow your online business.